Marvin Support App

The Marvin Support app is for Marvin users who are helping us test Marvin. It collects a report from your Marvin device over Bluetooth and sends it to the Marvin Team, so we can analyse how Marvin is doing and make it better. Nothing is sent until your phone is online, and only the report is sent.

Get it on Google Play

The app is currently in testing. The link above joins the test programme and installs it from Google Play.

How to send us a report

  1. Open the Marvin Support app on your phone. The first time, read the short message and tap "OK, continue."
  2. Tap "Find a device." When Marvin appears in the list, tap it.
  3. Choose what to send us:
    • Logs only: small, best on limited mobile data.
    • Logs and audio files: includes the sound recordings (more helpful when we need to investigate sound problems). Use this option if possible.
    The app then downloads the report to your phone.
  4. You may also type a short message to the Marvin Team.
  5. Tap "Upload to Marvin Team." If your phone has no internet yet, that's fine. The app sends the report automatically once you're back on mobile data or Wi-Fi.

That's it. You can close the app. Thank you!

The Marvin Support app after a successful send: all four steps green, report received by the Marvin Team